Nsix sigma pdf motorola

Six sigma is a set of tools used for making business decisions originally developed by motorola to systematically improve processes by eliminating defects. Motorola like most american companies was reeling under the threat of japanese competition. Increase in competition customers becoming more aware educated 3. A case study in motorola quality management system 2017. No understanding of six sigma is complete without truly understanding where it came from motorola. Origins in 1986, bill smith, a senior engineer and scientist within motorola s. The association of motorola and six sigma in 1980s and 1990s. Nowadays, organizations are constantly striving to understand and meet the customers expectations by focusing on the quality of the products offered. Implementation of six sigma in motorola free download as powerpoint presentation. A defect is defined as nonconformity of a product or service to its specifications. Motorola s journey to achieve six sigma performance began in 1986 when engineer bill smith quietly set out to devise a methodology to standardize defect measurement and drive improvements in manufacturing. In 1987, motorola s six sigma quality program was created by b.

The 1990s saw motorola consolidating the gains of 1980s and replicating successful processes at other locations. Motorola and the goal of six sigma in search of quality. Developing this new methodology was the first step on our journey and gave us the tools to begin measuring and comparing the quality. Six sigma as a measurement standard in product variation can be traced back to the 1920s when walter shewhart showed that three sigma from the mean is the point where a process requires. Six sigma inherent goal is to improve all processes to that level of quality or better.

The relationship of motorola and six sigma in the 1980s was to reduce workplace defects and improve quality. You will see how motorola is meeting the challenge of six sigma through an innovative mix of companywide internal. Motorola pioneered the concept of six sigma as a tool to reduce workplace defects and improve quality. Pdf six sigma is an industryaccepted and proven methodology used for business process improvement. The backdrop of the story shows how six sigma implementations changed the way multinational corporations conducted operations worldwide.